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Current Openings:
Reservation & Parent Services Manager
$25 - $26 an hour - Full-Time
Love dogs? Skilled in providing exceptional customer service? Enjoy developing and leading a team?
Colby’s Dogcare & Spa, the DC's premier pet care business, is looking for a high-energy, polished individual to join their team as a full-time Reservation & Parent Services Manager.
Colby's is a state-of-the-art facility offering high-quality services including Sleepovers, Daycare, Grooming, and Training.
Does This Sound Like You?
- Loves dogs and has a positive attitude!
- Thrives in an environment that is both supportive of you and where you support others
- Self-motivated with strong work ethic, time management skills, and attention to detail
- Leads by example by being a professional and respectful example for the team
- Effective written and communication skills, including accurate record-keeping skills
- Ability to handle busy daily schedule and ensure completion of daily goals
- Ability to consistently hold individuals accountable when necessary
Duties
- Oversee front desk operations, including client arrival and departure procedures, accurate documentation, and pet information
- Train, manage, and provide performance feedback for reception/reservations staff
Resolve any dog and client issues in a positive, professional manner - Manage staff schedules and help process payroll
- Ensure all staff members are practicing current department procedures
- Maintain inventory of lobby and other departments as needed
The Perks
- Competitive pay
- Employee discounts – bring your dog to work!
- Paid time off
- Work in one of the most fun and rewarding industries!
Candidates who would be successful in this position may have previous experience as a hotel front desk manager, customer service manager, sales manager, or guest services manager. Candidates with a strong record of management success in alternate fields may also be considered.
Job Type: Full-time
Pay: $25.00 - $26.00 per hour
